The charge of this Community of Practice is to evaluate student services, define issues and assist in facilitating needed change. To a large extent, the University of Nebraska distance education student services have been developed in the same fashion as its bricks-and-mortar programs and are reliant on existing on-campus services and staff hours. This can be challenging for the student in that a large number of online students do their course work at nighttime and on the weekends. Making it more convenient for distance education students to access essential IT and other support services at times that work for them is important in that a majority of adult learners are trying to fit their courses into an already busy schedule. While the focus of Online Worldwide is attracting new off-campus distance education students, the distance education service must facilitate policies and procedures to accommodate seamless access of off-campus students, on-campus students, on-campus students at other campuses and high school students taking college online courses.

Community of Practice Members

Name	Campus	Title
Lanyce Keel (chair)	UNO	Director of Academic Computing, Academic Partnerships for Instruction
Dusty Newton	UNK	Director, Admissions
Sheryl Heidenreich	UNK	III/DD/Distance Education Librarian/Assoc. Professor, Library
Donna Menke	UNL	Student Services Coordinator, EE&O Distance Education Pgms
Tiffany Heng-Moss	UNL	Assoc. Professor, Entomology
Jessica Tschirren	UNMC	Public Health Education Program Assoc., COPH Office of the Dean
Maggie Winnicki	UNMC	Dist. Ed. Administrative Coordinator Allied Health-Services Admin. Div
David Cassiday	UNO	Dist. Ed. Manager, Division of Continuing Studies
Becky Pasco	UNO	Professor, Teacher Education