Student Services
The charge of this Community of Practice is to evaluate student services, define issues and assist in facilitating needed change. To a large extent, the University of Nebraska distance education student services have been developed in the same fashion as its bricks-and-mortar programs and are reliant on existing on-campus services and staff hours. This can be challenging for the student in that a large number of online students do their course work at nighttime and on the weekends. Making it more convenient for distance education students to access essential IT and other support services at times that work for them is important in that a majority of adult learners are trying to fit their courses into an already busy schedule. While the focus of Online Worldwide is attracting new off-campus distance education students, the distance education service must facilitate policies and procedures to accommodate seamless access of off-campus students, on-campus students, on-campus students at other campuses and high school students taking college online courses.

Community of Practice Members

Name Campus Title
Lanyce Keel (chair) UNO Director of Academic Computing, Academic Partnerships for Instruction
Dusty Newton UNK Director, Admissions
Sheryl Heidenreich UNK III/DD/Distance Education Librarian/Assoc. Professor, Library
Tiffany Heng-Moss UNL Assoc. Professor, Entomology
Jessica Tschirren UNMC Public Health Education Program Assoc., COPH Office of the Dean
Maggie Winnicki UNMC Dist. Ed. Administrative Coordinator Allied Health-Services Admin. Div
Becky Pasco UNO Professor, Teacher Education
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